Terms of Service

These Terms of Service ("Terms") govern your use of the Executive Career Group website at executivecareergroup.com and our professional executive career advisory services. By accessing our website or engaging our services you agree to these Terms.

Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing our website or engaging our services you confirm that you:

• Are at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Accept these Terms in full
• Have read our Privacy Policy

2. Our Services

Executive Career Group provides professional executive career advisory services including:

• Executive resume development
• LinkedIn profile optimization
• Executive biography writing
• Career branding strategy
• Interview preparation coaching
• Leadership career strategy
• Digital presence development
• Executive career coaching

Our services are designed exclusively for senior professionals at Director, Vice President, C-Suite, and Board Director level.

3. Service Agreements

All service engagements are subject to:

• A separate service agreement or proposal confirming scope and pricing
• Payment of agreed fees before commencement of work
• Provision of accurate career information by the client

ECG reserves the right to decline any engagement at our discretion.

4. Fees and Payment

Service fees are confirmed in writing before each engagement begins.

Payment terms:

• Full payment required before work begins unless otherwise agreed in writing
• All fees are non-refundable once work has commenced
• Revision rounds are included as specified in each service agreement

5. Intellectual Property

Website Content: All content on executivecareergroup.com including text, graphics, logos, and design is the property of Executive Career Group and protected by copyright law.

Client Documents: Upon full payment of fees all documents produced for a client become the property of that client for their personal professional use.

You may not:

• Reproduce or distribute our website content without written permission
• Use our materials for commercial purposes
• Claim authorship of documents we produce

6. Confidentiality

ECG maintains strict confidentiality regarding all client engagements.

Clients agree to:

• Keep all strategic advice and frameworks provided by ECG confidential
• Not share ECG methodologies or proprietary frameworks with third parties
• Not engage ECG competitors using insights gained through our engagement

7. Client Responsibilities

Clients are responsible for:

• Providing accurate and truthful career information
• Reviewing and approving all documents before use
• Using documents ethically and accurately
• Notifying ECG of any factual errors in delivered documents

ECG is not responsible for outcomes resulting from inaccurate information provided by clients.

8. Revisions and Delivery

Each service includes revision rounds as specified in the service agreement.

Standard delivery timelines:

• Most documents: 5–14 business days
• Complete packages: 7–21 business days
• Rush delivery available upon request

Timelines begin after receipt of all required client information and payment.

9. Limitation of Liability

Executive Career Group provides professional advisory services and cannot guarantee specific outcomes including:

• Job offers or placements
• Interview invitations
• Salary increases
• Response rates from employers
• LinkedIn connection or view rates

Our liability is limited to the fees paid for the specific service in question.

We are not liable for:

• Indirect or consequential losses
• Loss of employment opportunities
• Decisions made based on our advice
• Third party actions or decisions

10. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

You must not:

• Attempt to gain unauthorised access to our systems
• Transmit harmful or malicious code
• Collect user data without consent
• Use our website for commercial solicitation without permission

11. Third Party Links

Our website may contain links to third party websites. These links are provided for convenience only.

ECG does not endorse or take responsibility for the content or practices of third party websites.

12. Disclaimer of Warranties

Our website and services are provided on an "as is" basis without warranties of any kind either express or implied.

We do not warrant that:

• Our website will be uninterrupted or error-free
• Information on our website is complete or current
• Our services will meet your specific requirements

13. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

For clients in the United States, California law applies to engagements conducted through our Americas office.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to our website.

Continued use of our services after changes constitutes acceptance of the updated Terms.

15. Contact Us

For questions about these Terms please contact: